The drawer doesn’t scale.
Most lost-and-found still lives in a bin, a paper log, or a spreadsheet nobody keeps current. Items pile up, guests call to ask, and staff burn real hours playing detective — with no record of what was held, returned, or thrown out.
Follow a lost item home.
Watch a single item travel from the front desk back to its owner — the whole loop, start to finish.
Everything the desk needs. Nothing it doesn’t.
Purpose-built for the way small teams actually handle lost and found.
Log a found item in under ten seconds — snap, tag the location, done.
A public page in your colors where guests report what they lost, on their own time.
Photos and descriptions are paired automatically, so staff stop digging through the drawer.
Guests get an email or text the instant their item turns up. No manual outreach.
Set a retention window per item and keep a clean, exportable trail of what was returned or let go.
Run every branch under one login — no enterprise contract, no per-seat surprises.
Built to be trusted with other people’s things.
Lost-and-found is a chain of custody. Reclaim treats it like one — private by design, verified on release, and fully auditable.
Found items are never publicly searchable. Only your staff see the vault.
Owners prove the item is theirs before release — reducing fraudulent claims.
Row-level security keeps every business’s records fully separated. Encrypted in transit and at rest.
One-click CSV of your item log, retention records, and full disposal audit trail — anytime.
Priced like software, not like a contract.
The enterprise tools cost $1,000+/yr and need a sales call. The shoebox is free and a mess. Reclaim is the third option.
Start free. Upgrade when you outgrow it.
Transparent, self-serve, and priced for real small businesses.
- Unlimited active items
- SMS + email notifications
- Retention timers
- Custom branding
- Everything in Starter
- AI photo matching
- Up to 3 locations
- Shipping labels
- Analytics
Retire the shoebox this week.
Sign up in five minutes and run your first found item through Reclaim today. No credit card, no sales call.